Puffs Distribution Privacy Policy
This privacy policy sets out how Puffs Distribution uses and protects any information that you give Puffs Distribution when you use this website.
Puffs Distribution is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Puffs Distribution may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 05/19/2018.
What we collect
We may collect the following information:
- Name
- Address
- Telephone number
- Email address
- Transaction information
- Credit card or debit card
- Company history (in conjunction with new account setup)
- Business license or business verification
- We collect business verification because we are a B2B company and only ship to verified businesses. We keep these documents on file for our records.
- Contact information including email addresses, shipping and billing addresses
- For the purpose of billing and shipping orders, emailing invoices, order confirmations, and return confirmations from orders placed on our website www.puffsdistribution.com
- IP addresses as a security measure to keep your account safe. We may check geo-location data to validate at-risk orders.
- Demographic information such as postal code
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide better service, including:
- Processing payments securely (we use Authorize.net to process credit cards. If you choose to store a card on file, it is kept securely in the Authorize.net vault)
- Fulfilling orders, providing customer service, and internal record keeping
- Sending promotional emails about products or services that may interest you
Puffs Distribution may collect personal information when you:
- Place an order on our website
- Create an account
- Return an item
- Inquire about products or services
- Sign up for emails or promotions
- Are referred to us through a marketing promotion
We will never sell or give away your personal information for any reason. All data collected is for internal use to improve your shopping experience. If you ask to be removed from our email list, we will comply immediately.
We may collect the following information:
- Name
- Address
- Telephone number
- Email address
- Transaction information
- Credit card or debit card
- Company history (in conjunction with new account setup)
- Business license or business verification
- We collect business verification because we are a B2B company and only ship to verified businesses. We keep these documents on file for our records.
- Contact information including email addresses, shipping and billing addresses
- For the purpose of billing and shipping orders, emailing invoices, order confirmations, and return confirmations from orders placed on our website www.puffsdistribution.com
- IP addresses as a security measure to keep your account safe. We may check geo-location data to validate at-risk orders.
- Demographic information such as postal code
- Other information relevant to customer surveys and/or offers
How we use your information to contact you
Emails:
When you create an account, you’re added to our email marketing list. We send promotional content to the email address you provide. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by emailing us at support@puffsdistribution.com.
Texts:
If you provide a mobile number, we may send order confirmations or promotional texts. You may opt out at any time by replying “STOP.” No mobile information will be shared with third parties for marketing purposes.
Research and Updates:
We may use your information for research, surveys, or to notify you of account or order updates. You can opt out of these communications by contacting us at support@puffsdistribution.com
Security
We are committed to securing your data. We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect online.
How we use cookies
Cookies help us tailor the website to your preferences. You may disable cookies in your browser, but this may impact site functionality. EU users will be offered a cookie consent notification upon visiting the site.
Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. You should read the privacy policy of any linked website.
Controlling Your Personal Information
You may opt out of marketing communications at any time.
To request removal or make changes to how we use your data, contact support@puffsdistribution.com.
We will never share or sell your personal data unless required by law. You may request a copy of your data or ask for corrections by contacting us.
Contact Information:
Puffs Distribution
Fargo, North Dakota, 58103
support@puffsdistribution.com
We will respond to inquiries or complaints within 45 days. If you feel your concern was not addressed, please contact our Customer Service Department by phone or email.